Terms of Service

These terms are a contract between you and the operator of ykwim.xyz ("ykwim", "we", "us"). The service is operated under the trading name ykwim.xyz; our legal name and business address are available on request at support@ykwim.xyz. By creating an account, using a profile, uploading a file, or paying for a feature, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service.

1. Who can use ykwim

You must be at least 13 years old. If the law where you live requires you to be older to use an online service without parental consent, you must meet that age or have your parent or guardian's permission. If you are under 18, you confirm that a parent or guardian permits you to use the service and to make any payment.

You must not use ykwim if you are barred from doing so by law or if we have previously removed you for a serious breach of these terms.

2. Your account

Provide accurate information, keep your login secure, and do not share your account. You are responsible for activity under your account. Tell us promptly if you believe someone else has accessed it. We may suspend or close accounts that are abandoned, unlawful, or used to harm the service or other people.

You can delete your account from the dashboard settings. Deleting your account removes your profile, uploaded files, and account records from the live service, and cancels an active subscription. Some billing records may remain with Stripe and in backups as described in the Privacy Policy.

3. Your content

You keep ownership of the text, images, audio, links, and other material you add. You give us a non-exclusive, worldwide licence to host, store, copy, display, and serve that material only as needed to run and promote your profile and the service. This licence ends when you delete the content or your account, except for copies in backups and records we must keep.

Profiles and image-host files are public. Anyone can view them. Do not upload private, confidential, or sensitive information, including government identifiers, financial details, private addresses, or other people's personal data without permission.

You are responsible for your content and for having the rights needed to use it, including the rights to any animated images, video, or cursor files you upload. We do not endorse user content and may remove content that violates these terms or the law.

4. Acceptable use

Do not use ykwim to:

• break the law, infringe copyright, trademarks, privacy, or other rights;
• publish child sexual abuse material, sexual content involving minors, or content that exploits or endangers children;
• upload sexually explicit images or video. Explicit material is not allowed as an avatar, background, custom cursor, or image-host file. Linking to a lawful adult profile or platform is allowed;
• publish intimate images or video of anyone without their consent, or threaten to do so;
• harass, threaten, defame, dox, or promote violence against anyone;
• distribute malware, phishing links, scams, spam, or deceptive redirects;
• impersonate another person or organisation in a misleading way;
• probe, overload, scrape, or bypass the service's security or rate limits;
• upload files you do not have permission to store or share;
• use the service to send unsolicited bulk messages or run a link farm.

We may investigate, remove content, limit access, or report conduct to the authorities where appropriate. We are not required to monitor all content, but we may act when we receive a valid report.

5. Paid features

Premium

Premium is a one-time purchase, currently $8.00. It includes everything in the free plan plus typewriter text, name effects, follow-mouse tilt, animated avatars and backgrounds, custom pointer styles, cursor trails and click effects, and the optional Premium badge. It does not renew and does not include the image host subscription.

Premium-only settings are only applied while Premium is active on your account. If Premium is not active, your profile uses static media and the system pointer, and animated uploads are rejected. New premium features may be added over time; the current list is also shown on the help centre.

Custom badges

Custom badges are a one-time purchase, currently $10.00. You provide a name and upload a PNG, then choose whether the badge keeps the PNG's original colours or renders as an accent-coloured SVG. You must have the rights to the artwork you upload. Once payment is complete, the badge name, artwork and rendering choice are permanently locked; you can only show or hide it. We may revoke a badge if it infringes someone else's rights, is used unlawfully, or is refunded or disputed.

Image host

Image host is a separate recurring subscription billed at the price shown at checkout, currently $4.00 per month. It renews automatically each month until you cancel. You can cancel from the Stripe billing portal linked in the dashboard; cancellation takes effect at the end of the current paid period, and you keep the plan until then. We may change the price with advance notice; changes apply to the next billing period.

Profile URLs and extra slots

A free account includes one profile URL. Premium includes up to three profile URLs. Additional URL slots are a one-time $1.00 purchase and remain available while the account is active. Each URL is a separate profile with its own settings and view counter. Usernames remain subject to availability, reserved names and the short-name rules below.

Short usernames

One- and two-character usernames are a one-time purchase at the price shown at checkout. The fee buys the right to use that name on ykwim while your account is active and compliant with these terms. It does not give you ownership of the name, the domain, or any trademark. We may reclaim a name if it infringes someone else's rights, is used unlawfully, or is needed for legal or operational reasons.

Payments, taxes, and refunds

Payments are processed by Stripe. You authorise Stripe to charge your selected payment method. Card details are handled by Stripe and are not stored by us. Prices are in US dollars unless checkout says otherwise. When a purchase is made through Stripe Managed Payments, Stripe acts as the merchant of record and is responsible for collecting and remitting applicable indirect taxes. Stripe's terms also apply to that transaction. For purchases not handled as Managed Payments, taxes may be added where required and you are responsible for any taxes that apply.

Subscription fees are non-refundable for partial periods, and premium and short-name purchases are non-refundable, except where the law requires a refund or you exercise a statutory right. If you believe you were charged in error, contact us before starting a chargeback. Chargebacks may result in suspension while the dispute is resolved. Refunds for Managed Payments transactions may be handled by Stripe under its terms.

If you are a consumer in the UK or EEA, you may have a 14-day right to withdraw from a digital purchase. By buying premium, a short name, or starting the image host subscription and asking for immediate access, you acknowledge that you lose that right once the digital service has started, where the law allows this. Managed Payments transactions are also subject to Stripe's consumer protection processes. Nothing in these terms removes rights that cannot be waived.

6. Third-party services

We use Cloudflare for hosting, storage, and security, Stripe for payments and billing, and optionally Google for sign-in and Cloudflare Turnstile for abuse prevention. Your use of those services may also be subject to their terms. Links on profiles point to third-party sites that we do not control. We are not responsible for third-party content or services.

7. Copyright and reports

If you believe content on ykwim infringes your copyright, send a notice to support@ykwim.xyz with your contact details, identification of the work and the allegedly infringing material, a statement that you have a good-faith belief the use is unauthorised, a statement under penalty of perjury that your notice is accurate and you are authorised to act, and your signature. We may remove material and notify the uploader. Accounts that repeatedly infringe may be terminated. Do not send false notices.

8. Suspension and termination

You may stop using ykwim at any time. We may suspend or terminate access if you break these terms, if required by law, if your account creates risk for other users or the service, or if the service is discontinued. Where reasonable, we will give notice. If we terminate your account for our convenience, we will not charge you for a period you cannot use.

9. Disclaimers

The service is provided on an "as is" and "as available" basis. We do not promise uninterrupted, error-free, or secure operation, or that files will never be lost. Keep your own copies of anything important. To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive losses, loss of profits, data, goodwill, or business interruption. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or $50 if you have not paid us. Nothing in these terms limits liability for fraud, death, personal injury caused by negligence, or any liability that cannot lawfully be limited.

11. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses, and reasonable costs arising from your content, your breach of these terms, or your violation of someone else's rights.

12. Governing law and disputes

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that mandatory consumer law may let you bring a claim in your local courts. Before starting formal proceedings, contact us and give us a reasonable chance to resolve the issue.

13. Changes

We may update these terms as the service changes or the law requires. We will post the new version and update the date at the top. If a change is material, we will give reasonable notice. Continuing to use the service after the change means you accept the updated terms.

14. Contact

Questions about these terms: support@ykwim.xyz.